1) Q: What are the changes in the product categories on the 8seasons.com?

A: In order to focus more on providing high-quality finished accessories, we have decided to adjust our product line to focus only on Stainless Steel and Brass Gold-plated products (mainly finished jewelry). This way we can provide you with more exquisite finished products. If you need jewelry and accessories made of other materials, please visit our sister site Doreenbeads.com, which has a rich selection of jewelry & ccessories.

2) Q: Is there any after-sales service for discontinued products purchased on 8seasons.com?

A: Of course, all products purchased on the 8seasons website still enjoy our after-sales service guarantee, including return and exchange policies and customer support.

3) Q: Do I need to re-register my account on Doreenbeads.com?

A: No, you can log in to Doreenbeads.com directly with your 8seasons.com account.

4) Q: Will my shopping cart, wishlist, order records, etc. be automatically migrated to Doreenbeads.com?

A: Yes, your shopping cart, wishlist, order information, address book and personal account information will be synchronized to Doreenbeads.com.

5) Q: Can I still enjoy the same VIP discount on Doreenbeads.com?

A: Yes, you will enjoy the same VIP discounts and benefits at Doreenbeads.com as at 8seasons.com.

6) Q: I am a Club member, is it still valid in Doreenbeads.com?

A: Yes, you can still enjoy the same club benefits at Doreenbeads.com. If you are not a member currently, you can also join at Doreenbeads.com, the rules are the same as 8seasons.com.

7) Q: Will my account manager change after the transition to Doreenbeads? How can I reach customer service after the transition?

A: No, your account manager will remain the same. You're welcome to reach out through Doreenbeads'official email, or you can continue contacting us via 8Seasons'official email as before. Rest assured, your dedicated support team will stay unchanged.

8) Q: Can I find the order record I placed on 8seasons.com in Doreenbeads.com?

A:
1) If you have the same email address for both your 8seasons.com and Doreenbeads.com accounts, you can log in using your 8seasons.com username and password, then your shopping cart, wishlist, order information, address book and personal account information will also be merged. You can check the order information on Doreenbeads.com and 8seasons.com at the same time.

2) If your account email address on 8seasons.com is different from that on Doreenbeads.com, then choose any account to log in, and please contact us for specialized processing of merging the information of your two different accounts.

9) Q: Does Doreenbeads.com also have WEEKEND deals?

A: Yes, Doreenbeads.com also has a weekend promotion of US $0.99 every week.

10) Q: If I have comments or suggestions about the redesign, how can I contact you?

A: If you still have questions or concerns, please feel free to contact us: service@8seasons.com.