My order was for organza bags and, not realizing that this was this order, I carefully cut one end of the package off, probably about 1/4 inch all the way down the end. I could see no other way of opening the package. It was very tightly packed, so much so that I ended up losing about twelve organza bags because I cut them. I've never had a problem with 8Seasons before and I hope they will make this right. To be perfectly honest though, I can see no way to contact them. None of the Q&A fit my needs.
Sandra K Leach